Privacy Policy

Privacy Policy

Privacy Policy

Latest Amendments

This Privacy Policy is for DMJ Imagery Ltd and is designed to give you useful information about the way we collect and use personal information.

DMJ Imagery Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy statement.

DMJ Imagery Ltd may change this policy from time to time in accordance with regulations. You should recheck the policy when requesting work to ensure that you are happy with the latest changes. This policy is effective from 25th May 2018.

  • Section 1 lists general information about the collection of personal data and your rights.
  • Section 2 concerns visitors to our site, those who require our services, purchase videos or other items from us and those who contact us for other reasons.
  • Section 3 concerns contacted help etc. who have agreed to work with us on large projects.

V1.0 - 25 May 2018
V1.1 - 7 Mar 2019
V1.2 - 14 Oct 2019
V1.3 - 21 May 2020
V1.4 - 20 Feb 2021


Section 1 General Information


Do you have to provide your personal information to us?
You have the right not to provide us with your personal information but without important pieces of information we will be unable to respond or to enter into a contract with you (such as dispatch a DVD or data stick you wish to purchase). We will only collect information that is necessary for the purpose.

Why do we collect personal information?
Personal information is collected for several reasons, such as to reply to your query, to collect enough information to complete the job at hand, to be able to dispatch media to you on completion of the project, or to post media that is for sale. More details are given in Section 2 and Section 3 below.

How long do we keep your personal information?
We may also store your media work and details so that you may request reproductions or amendments in the future. This is stored securely on our own servers and our cloud backup service. Media work will be store for a period of 6 years and then securely deleted.

As of 23 Mar 2020 a new way of working was adopted by DMJ Imagery Ltd as a result of Covid19 lockdown, in which most meetings are carried out over video conference. If the nature of the video meeting is for future media transmission the conversation will be recorded and all users will be notified of the fact before the start of the meeting. These video clips will treated inline as the rest of the digital media as listed below.
  • Media deleted on job completion (at request of customer).
  • All tape transfers (eg VHS-DVD) will now only be held for 3 months before deletion.
  • 3rd party media (provided via customer) will be deleted after 1 year.
  • Raw video [Rushes], stills, video conferencing recordings, telephone conversations (for broadcast only) and audio clips will be deleted after 2 years.
  • Paperwork related to jobs will be destroyed after 2 year.
  • Final media products and digital entries in spreadsheet will be deleted after 6 years. This includes copies on any DVD’s, data sticks, backups and other electronic devices held. Any statistics from marketing carried out during the project will also be deleted.
  • This excludes DVD’s that have been stated as being for sale. We will contact the customer at this point to establish if they wish to continue with the sale of their product.

What are your rights under data protection laws?
Here is a list of the rights that all individuals have under data protection laws. They don’t apply in all circumstances. If you wish to use any of them, we’ll explain at that time if they are engaged or not. The right of data portability is only relevant from May 2018.

  • The right to be informed about the processing of your personal information
  • The right to have your personal information corrected if it is inaccurate and to have incomplete personal information completed
  • The right to object to processing of your personal information
  • The right to restrict processing of your personal information
  • The right to have your personal information erased (the “right to be forgotten”)
  • The right to request access to your personal information and to obtain information about how we process it
  • The right to move, copy or transfer your personal information (“data portability”)
  • Rights in relation to automated decision making which has a legal effect or otherwise significantly affects you
  • You have the right to complain to the Information Commissioner’s Office which enforces data protection laws: https://ico.org.uk/. You can contact us using the details below.

How and when can you withdraw your consent?
You can withdraw your consent by contacting us by email (see contact details below).

What should you do if your personal information changes?
If you wish us to have your most up to date details you can do so by contacting us by email, though it is not necessary for us to have this data.

Section 2 – Visitors to our site and customers  

Concerning visitors to our site, those who purchase goods from our shop, those who enter our competitions or promotions and those who contact us for other reasons.

We may collect and process the following data about you:

Information you give us
You may give us information about you by filling in forms on our site or by corresponding with us by phone, e-mail or other means and we will only use that information as we specifically state when you provide that information or as set out in this policy.

Email, postal address and other contact details: You may wish to contact us from time to time by sending us emails, by filling in contact forms on one of our websites, by purchasing items that are advertised on our website or social media. We will only use this information to respond to your query or to dispatch your goods.

Where do we store this information?
We are committed to ensuring that your information is secure. We have password protected systems and anti-virus software to secure this data. This information is also stored on our secure cloud backup system.
Should we need to store paper records in order to carry out further work for you, these are held securely in a locked filing cabinet in a secured building.

In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we store on our servers.

What information do we collect?

We may collect the following information:

  • name
  • contact information, including phone number or email address
  • other information such as bank details if you are contracted by us for specific projects.

What is the source of this information?
We collect the information in the following ways:

  • in person or over the telephone
  • by email
  • Model release forms
  • by verbal consent on video for public release

We may record the information on a paper job sheet. Basic information will be stored on an encrypted spreadsheet to keep track of project flows and eventual destruction of data.

What do we do with the information we collect?
We use this information to fulfill our contract with you, ie to complete the task, specifically to:

  • Create your media task
  • Contact you when the job is complete
  • Invoice you

Who do we share your information with?
No personal information is passed onto any third-parties.

Information we collect about you
We only collect information you send to us or which we ask you to provide.

What other websites do we use?
Here are a list of other websites and social media platforms used by DMJ Imagery Ltd for publicity, general marketing purposes or media recording (see section 1 for more details) and on which you may be asked to leave feedback on recent jobs. Some non-private projects may require advertising but this will have included as part of the marketing strategy set out in the original job specifications.

  • Cali.co.uk (Website host and email)
  • Gmail (main email support)
  • Facebook
  • Twitter
  • Instagram
  • Zoom (Maybe recorded)
  • Google Hangout (Maybe recorded)
  • Skype (Maybe recorded)
  • Google My Business (Feedback)
  • Google AdSense (advertising)
  • Google AdWords (advertising)
  • Google YouTube (Video platform)
  • Vimeo (Video platform)
  • Yell.com (Feedback)
  • LinkedIn

Statistics maybe recorded from Google AdSense, YouTube and Vimeo for the duration of an advertising campaign to monitor the success and compare against other campaigns. This information is not passed to any third parties and would also be destroyed at 6-year point.

The numerical data collected for statistical analysis is anonymous and cannot be linked directly to any person(s).

Do we use cookies or tracking software?
The website does not use cookies and we do not track people through analytical software.

Section 3 - Contractors  

If you are a contractor who enters into a working agreement with us, we may store additional information.

Contractors include people or companies required to help work on projects. These may include: Artists, Animators, Drone operators, Musicians, other Filmmakers, Colour graders and sound engineers etc

We may store your contact details (eg address, email, telephone number) so that we can keep in contact with you.

Bank details may be requested once for payment. These will be stored with our bank and accessible through the online banking system. These details may also be stored on our own secure computer systems. We have password protected systems and anti-virus software to secure this data. This information is also stored on our secure cloud backup system.

Changes to our privacy policy
Any changes we may make to our privacy policy in the future will be posted on this page. Please check back frequently to see any updates or changes to our privacy policy.

If you have any questions about this Privacy Policy, please email dmj.imagery@gmail.com

Last amended: 20 Feb 2021